Responsible Gambling and Self Exclusion

Responsible Gambling

Gambling means for the majority of our Users, entertainment, fun and excitement. But
we also know that for some of our Users gambling has negative side effects. In the
medical science is pathologic gambling since many years as serious sickness

Since our first day we think about this problematic and try out best to help. Under
“Responsible Gambling” We understand multiple steps of measures, with which a
gambling provider can help to lower the possibility of negative side effects appearing. –
In case they already appear we also try to take active steps against them.

The most important instrument against negative side effects from gambling are
knowledge and education about the risks of gambling too support our users self- control
in order to make sure they do not suffer from negative side effects.

Information and contact

Our Support will help you via email at all time without any additional costs for you: •

Our Support will of course not give out any information about You without Your consent
to anyone else

In addition, you also can take a self-test, if You are already gambling addicted at:

And you can also find additional information about gambling addictions at:

Helpful hints for responsible gambling at < >

We recommend you think about the following hints, before gambling in order to insure
gambling stays fun for You and without any negative side effects:

• Set yourself a deposit limit
Before you start to gambling think about how much you can afford to gamble with
according to Your financial situation. Play with amounts which are for fun and for Your
• Do not try to win back a loss at every cost
Try to not take to huge risks to win back what You lost before at any cost. Play
for Entertainment and not to earn money.
• Set yourself a time limit
Set yourself a time limit and do not break it. Keep in mind gambling should stay
in balance with your other hobbies and not be Your only hobby.
• Play smart:
It is smarter to not play, when You are extremely stressed, depressed or under
too much pressure. Also do not play when you are under the influence of Medications, Drugs or Alcohol.
• Take breaks:
You should take breaks when You notice, that You get tired or can ́t concentrate anymore
• Only one account:
To make it easier to have an overview how much time and money You spend on gambling it is highly advised to not create more than one Account per Person.

Minor Protection

To use our Service, you have to be 18 years or older. To avoid abuse, keep Your
login data save from any minors near You. Principally we recommend a filter program to avoid minors, especially children, to access any context on the internet, which is not healthy for them.

For parents we can recommend a list of internet filters, to support them, from
keeping their children from any context, which was not made for them:


In case You are diagnosed with a gambling addiction or try to stay away from gambling
for a different reason, we want to assist you to stay away from anything, that does
nothing good for you. “Self-Exclusion” means, that You exclude yourself, out of Your
own choice, from all gambling services. This exclusion cannot be undone for a set
amount of time. If you wish to self-exclude yourself from gambling, please message our
support and give them a time span between 6 months and 5 years. They also will
explain you all future steps and what is needed from you.

Please keep in mind that Self Exclusion is permanent for the set time span and will not
be undone for your own protection.

During Self Exclusion you are not allowed to create a new Account and every attempt to create
a new Account during Self Exclusion is a violation of our Terms of Service and may result in the
permanent ban of your original account.

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